- Regulator highlights ‘Outstanding’ caring services at Solihull hospital
- 83% of all Spire’s 39 UK hospitals are rated as ‘Good’ or ‘Outstanding’
West Midlands-basedSpire Parkway Hospital has been upgraded to a ‘Good’ rating, following an inspection by the Care Quality Commission (CQC).
Inspectors carried out a comprehensive examination into services offered at the 43-bed facility in September of this year, including an unannounced visit. They concluded that the facility should be classified as an overall rating of ‘Good’, up from the ‘Requires Improvement’ grading it received when the CQC previously carried out a full inspection in July 2015.
The regulatory body rated the hospital across five key areas examining whether services were safe, effective, caring, responsive to people's needs, and well-led. The hospital received an ‘Outstanding’ rating for being caring, and ‘Good’ ratings for all other areas.
Spire Parkway Hospital provides medical and surgical care to the residents of Solihull, Birmingham, Warwickshire and further afield, with more than 600 GP surgeries referring patients to the hospital in a range of specialities including: orthopaedics, general surgery, ear, nose and throat (ENT), ophthalmology, urology, and gynaecology.
Facilities at the hospital include five operating theatres, including an endoscopy suite, an extended recovery unit, two in-patient wards, a day care unit and a specialist cancer centre.
The inspection report highlighted that staff treated patients with compassion and kindness, respected their privacy and dignity, taking into account their individual needs, as well as helping them understand their conditions. They also provided emotional support to patients, families and carers. Staff were also praised for planning care to meet the needs of local people.
Several examples of the hospital’s practice were highlighted as being ‘Outstanding’. This included a comprehensive audit and risk management structure. This ensured the service had a transparent approach to the management of risk and the assurance of safety. The oncology service was also singled out for excellent care and service.
Silvie Adams, Hospital Director at Spire Parkway Hospital, said: “Moving up to a ‘Good’ rating reflects an enormous amount of hard work and the delivery of consistently high standards of care by all our staff at Parkway. We are very proud of this achievement and are now determined to build on our success and further develop our services.”
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Notes to editors:
- The CQC report into Spire Parkway Hospital can be read here.
About Spire Healthcare
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and eight clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, in-patient, day case and out-patient care.
We deliver high standards of care, with integrity and compassion and from high-quality facilities to our insured, Self-pay and NHS patients.
We also own and operate sports medicine, physiotherapy and rehabilitation brand, Perform. Working in partnership with over 7,500 experienced consultants, our hospitals delivered tailored, personalised care to more than 777,000 in-patients and daycase patients in 2018.
The group was founded with the acquisition and rebranding of 25 Bupa hospitals in 2007. Since then, Spire Healthcare has made significant capital investments in its estate and continues to deliver successful and award winning clinical outcomes and high levels of patient satisfaction. Spire is listed on the London Stock Exchange and is a constituent of the FTSE250 index.
To learn more, visit www.spirehealthcare.com.
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