Shareholder security

Shareholders are advised to be very wary of unsolicited mail or telephone calls offering free investment advice, offers to buy shares at a discount or sell shares at a premium, or offers of free company reports. Such contact is typically from overseas based ‘brokers’ who target UK shareholders through operations commonly known as ‘boiler rooms’. These ‘brokers’ can be very persistent and extremely persuasive and often have websites to support their activities.

To avoid share fraud:

  • Keep in mind that firms authorised by the Financial Conduct Authority (FCA) are unlikely to contact you unexpectedly with an offer to buy or sell shares
  • Do not get into conversation, note the name of the person and firm contacting you and then end the call
  • Check the Financial Services Register at to see if the person and firm contacting you is authorised by the FCA
  • Beware of fraudsters claiming to be from an authorised firm, copying its website or giving you false contact details
  • Use the firm’s contact details listed on the Register if you want to call it back
  • Call the FCA on 0800 111 6768 if the firm does not have contact details on the Register or you are told they are out of date
  • Search the list of unauthorised firms to avoid at
  • Consider that if you buy or sell shares from an unauthorised firm you will not have access to the Financial Ombudsman Service or the Financial Services Compensation Scheme
  • Think about getting independent financial and professional advice before you hand over any money
  • Remember: if it sounds too good to be true, it probably is!

If you are approached by fraudsters please tell the FCA using the share fraud reporting form at, where you can find out more about investment scams. You can also call the FCA Consumer Helpline on 0800 111 6768.

If you have already paid money to share fraudsters you should contact Action Fraud on 0300 123 2040.